1. Top
  2. Contact Us
  3. Frequent Asked Questions (FAQs)

Frequent Asked Questions (FAQs)

Can I be your distributor?

Thank you for your interest however, we have already appointed distributors in East Africa.

How about in overseas where there do not have a Sofy office? Can I apply to be a distributor?

Opening an office in a new country will be directions from the Headquarters in Japan. 

For inquiries regarding distribution opportunities, please contact us at sofy@sofy-africa.com.

I use so many pieces of Sofy Pads! Can I buy them in bulk directly from you?

Thank you very much for your support.

However, we do not sell products in bulk or directly to consumers.

Sofy products are available at major retail stores across Kenya.

What if I buy in bulk from you to export to other countries that does not have Sofy?

Please contact us at sofy@sofy-africa.com.

I saw a different type of Sofy product while travelling overseas. Can I import them from you?

Different countries have products catered to the different local needs and unfortunately, we are not able to import them.